Introduction & General Terms
Live Crazy (www.livecrazy.win) is an online gaming platform offering slots, Sports Betting, Live Casino, and other gaming services to players in Bangladesh and worldwide.
These Terms & Conditions ("Terms") constitute a legally binding agreement between Live Crazy and the user of the platform ("Player"). By using our services, you automatically agree to be bound by these Terms.
Please Note: Live Crazy reserves the right to update these Terms & Conditions at any time. Players will be notified of changes via email or through the platform.
If you disagree with any part of these Terms & Conditions, please refrain from using our platform. Although Live Crazy's Terms & Conditions are available in Bengali, the English version shall prevail in the event of any dispute.
Eligibility & Age Requirements
The following requirements must be met to open an account with Live Crazy:
- You must be at least 18 years must be.
- Online gaming must be legal in the country or region where you reside.
- You must confirm that you are using this service voluntarily and with full awareness.
- Each individual may only register one account.
- You are not an employee, director, or family member of a Live Crazy employee or director.
Warning: Accounts created with false information will be terminated immediately and deposited funds may be forfeited.
Live Crazy may request identity and age verification documents at any time. Withdrawals may be held pending the completion of such verification.
Account Registration & Management
You must provide accurate and complete information when registering with Live Crazy. Once registered, you are fully responsible for the security of your account.
- Username & Password: Use a strong password and never share it with anyone.
- Login Security: If you become aware of any unauthorized access to your account, contact support immediately.
- Info Update: Any changes to personal information must be updated in your account immediately.
- Single Account: If a single individual is found to be operating multiple accounts, all accounts will be terminated.
Live Crazy reserves the right to suspend or close any account at any time, particularly where a breach of rules is found. Any eligible balance will be returned upon account closure.
Deposit, Withdrawal & Payment Policy
Live Crazy supports popular Bangladeshi mobile banking methods including bKash, Nagad, and Rocket, as well as international payment gateways.
- Minimum Deposit: Each payment method has a designated minimum transaction amount.
- Deposit Processing: Usually instant. Processing times may vary due to third-party delays.
- Withdrawal Time: Verified accounts are processed within a maximum of 24-72 hours.
- Currency: All transactions will be processed in the currency selected when the account was opened.
- Third-Party Payments: Deposits or withdrawals using another person's account are strictly prohibited.
If an active bonus is present at the time of withdrawal, the applicable wagering requirements must be met first. Withdrawals will not be processed with incomplete wagering.
If suspicious activity is detected on a transaction, Live Crazy may temporarily suspend the withdrawal pending further review. This is part of our Anti-Money Laundering (AML) policy.
Bonuses & Promotional Offers
Live Crazy regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which you should read carefully before claiming.
- Welcome Bonus: For new players only. Applies once per player.
- Wagering Requirement: Bonus funds cannot be withdrawn until they have been wagered the required number of times.
- Bonus Validity: Every bonus has an expiry date and will be automatically cancelled once it expires.
- Game Restriction: Some bonuses may only be used on specific games.
- Max Win: There is a maximum withdrawal limit on winnings derived from bonuses.
Warning: Attempting to abuse bonuses or claim them through multiple accounts will result in account termination and bonus forfeiture.
Live Crazy reserves the right to modify, suspend, or cancel any bonus program at any time. Terms of ongoing bonuses may also be updated with prior notice.
Gaming Rules & Fair Play
All games on Live Crazy are powered by internationally certified Random Number Generator (RNG) technology, ensuring every outcome is completely fair and unpredictable.
- Fair Gaming: No game outcome can be predetermined or set in anyone's favor.
- Game Error: Live Crazy reserves the right to void any winnings resulting from a technical error.
- Bet Limits: All bets must comply with the minimum and maximum bet limits set for each game.
- Disconnection: If your internet disconnects during play, the game result is recorded on the server.
Prohibited Activities: The use of bots, software hacking, collusion, or any form of fraud is strictly prohibited and may result in legal action.
Responsible Gaming
Live Crazy believes gaming is for entertainment — not a source of income. We are fully committed to promoting responsible gaming at all times.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can temporarily suspend your account for a set period if needed.
- Reality Check: Regular breaks can help you keep track of how long you've been playing.
- Helpline: If you are struggling with gaming addiction, please contact our support team for professional assistance.
For more details, visit our Responsible Gaming Visit the page.
Privacy & Data Protection
Live Crazy takes the protection of your personal data seriously. We use SSL encryption and modern data security practices to keep your information safe.
- Your information is never sold to third parties.
- Limited data may be used for service improvement and legitimate verification purposes.
- Information may be disclosed in response to lawful requests by regulatory authorities.
For further information, please see our Privacy Policy Read.
Account Closure & Breach of Terms
Live Crazy reserves the right to temporarily or permanently suspend an account for any of the following reasons:
- Providing a false identity or fraudulent documents.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Use of bots or automation software.
- Money laundering or suspicious financial transactions.
- Evidence of being underage.
Important: If an account is closed due to a policy violation, any bonus-related balance will be forfeited. The eligible portion of the original deposit may be refundable.
Players may also request account closure at any time by contacting support.
Limitation of Liability & Legal Provisions
Live Crazy disclaims liability for the following:
- Gaming losses caused by internet disconnection.
- Delays caused by third-party payment gateways.
- Losses resulting from a player sharing their own password.
- Unexpected server downtime.
Any disputes arising from these Terms & Conditions will first be addressed through negotiation. If no resolution is reached, the matter will be referred to the designated international arbitration process.
Live Crazy operates under an international gaming license. All activities comply with the regulations set by the licensing authority.
Contact & Complaints
For any questions or complaints regarding these Terms & Conditions, please contact our support team:
- Email: [email protected]
- Live Chat: Available on the platform 24/7.
- Response Time: Emails are responded to within 24 hours.
An initial response will be provided within 7 business days of submitting a complaint. Complex cases may take longer, but you will be kept informed of progress.